Week Ending 12/27/2025
Coming Soon
- Identity Resolution (IDR) and Civis Data Match (CDM) will be undergoing infrastructure updates next week. No downtime is expected during the migration and no action is needed on your part. Note that the new versions may lead to changes in match rates and resolved IDs due to minor data preprocessing changes. The matching algorithm will now consider PO Box addresses. Please contact Support if you’d like to learn more.
Week Ending 12/20/2025
Updates
- platform.civisanalytics.com URLs will now be hyperlinked in Run logs.
- The Script Run History pane now supports linking directly to logs for a particular run. When you open a Script’s run logs in the UI, a runId param will automatically be added to the URL. This will allow you to link directly to that specific run’s logs and share that link with other people.
Week Ending 12/13/2025
Updates
- Microsoft Excel Imports are now accessible from the top navigation menu under Data -> Imports.
- SQL AI Assist now uses Claude Sonnet 4.5.
- Platform Scripts and Services will now fail faster if their docker image can’t be pulled.
- Improved loading experience of container script settings; settings will no longer be covered by a loading spinner while available git repositories are loading.
- A new script template “Import from S3” (ID 296147) is now available. Please see the documentation on Zendesk
- Links to Civis Platform pages in Script logs are now clickable.
Bug Fixes
- Fixed race condition between dbt script auto-saves and new script runs.
- Fixed sporadic “webpage might be down” errors for Civis Studios.
Help Articles Updated
- Civis Basefile Release Notes
- Import from S3
- Import from Mobile Commons
- Export to Google Sheet
- Civis Studio
- Version Control
- Copilot Chat
- dbt in Civis Studio
Week Ending 11/29/2025
Updates
- Page load errors will now leave you on your requested URL with an error message rather than redirecting you to your previous URL.
Bug Fixes
- Fixed race condition where dbt scripts might not finish saving before a new run is started.
- Enhanced error handling for expired OAuth credential parameters.
Help Articles Updated
Week Ending 11/22/2025
Updates
- New Python and R Scripts now import the Civis library.
- Improved SQL AI assist by building in knowledge of the current date.
Bug Fixes
- Fixed bug sometimes preventing new passwords from being saved.
Help Articles Updated
Week Ending 11/15/2025
Updates
- The script template “Import from HubSpot” (template ID 286371) now supports importing data for “workflows”.
Help Articles Updated
Week Ending 11/08/2025
Updates
- Civis Platform now includes a built-in IDE: Civis Studio. Access it from the “Code” navigation menu. To learn more, see the Civis Studio Documentation.
- A new script template “Import from Excel” is now available. For documentation, please see https://support.civisanalytics.com/hc/en-us/articles/40843665124109-Import-from-Excel.
Bug Fixes
- Fixed the issue that the “Salesforce Import” script template might unexpectedly drop columns (specifically a column named “source” as the last column) retrieved from Salesforce when using a SOQL query.
Help Articles Updated
Week Ending 11/01/2025
Updates
- The script template “Import from HubSpot” (template ID 286371) now supports new parameters of “start date” and “end date” for the import option of email events (with a large amount of historical data, for which being able to set a date range more flexibly will allow backfilling historical data in a controlled manner).
Bug Fixes
- Fixed “New HTML Report” button on Reports index page.
- Fixed error display for workflow cancellation request failures.
- Fixed container script interface for scripts without a docker command.
- Improved SQL AI error handling to differentiate between different types of errors.
Help Articles Updated
Week Ending 10/25/2025
Updates
- Dbt scripts using auto-generated profiles.yml files will now default to retrying database connections three times instead of once for increased stability. To learn more about retries, see https://support.civisanalytics.com/hc/en-us/articles/27926077597581-dbt-Scripts#Retries
- The script template “Import from HubSpot” (template ID 286371) now supports importing data for “email events” and “marketing events participations breakdown”.
- The new script template “Import from Mobile Commons” (template ID 292551) is now available. This replaces the old template ID 11047. New custom scripts should be created using the new template. For existing custom scripts, users are strongly encouraged to migrate to the new template. To facilitate transition, the old template will remain available, although it will no longer receive any updates.
- The civis-services-streamlit Docker image, used for Streamlit Services, released version 1.5.0. It uses streamlit 1.50.0, which facilitates the use of custom, brand-specific colors, among other improvements.
- Users will now be warned when using Civis Platform in a browser other than the official supported browser, Google Chrome.
Help Articles Updated
Week Ending 10/18/2025
Updates
- The script template “Import from HubSpot” (template ID 286371) now supports importing data for “landing pages” and “subscription changes”.
Help Articles Updated
Week Ending 10/11/2025
Updates
- The script template “Import from HubSpot” (template ID 286371) now supports importing data for “marketing emails”.
- The new script template “Import from URL” (template ID 289315) is now available. This replaces the old template of the same name (template ID 205). New custom scripts should be created using the new template. For existing custom scripts, users are strongly encouraged to migrate to the new template. To facilitate transition, the old template will remain available, although it will no longer receive any updates.
Week Ending 10/04/2025
Updates
- A new script template “Import from Engaging Networks” is now available. Please see its Zendesk page for documentation.
Bug Fixes
- The script template “Import from HubSpot CRM” now correctly imports data for the “marketing events”.
- Fixed UI bug where some template links were incorrectly disabled from the workflow task form.
Help Articles Updated
Week Ending 09/27/2025
Updates
- New Keyboard Shortcut: you can now press cmd + enter from any script editor to run the script.
- The script template “Import from HubSpot CRM” now has a new parameter “Column data type overrides” to let the user configure the data types of specific columns for a new Civis table.
Help Articles Updated
Week Ending 09/20/2025
Updates
- The script template “Export Civis Data to NGP VAN” has a new export option of “remove codes from people”.
Bug Fixes
- The script template “Import from HubSpot CRM” now handles data with very long strings (e.g., from the “Emails” CRM object) by importing the relevant fields in a binary format (e.g., VARBYTE on Redshift).
Week ending 09/13/2025
Updates
- New script templates “Import from Blackbaud Raiser’s Edge NXT” (template ID 286832) and “Import from Blackbaud Financial Edge NXT” (template ID 288781) are now available. Please see the Zendesk documentation here and here, respectively.
- Run ID is now visible from the imports and exports job history pane.
Bug Fixes
- Workflow task UI can now handle parameterized values.
Help Articles Updated
Week ending 09/06/2025
Updates
- Materialized views will now show up automatically in the data side pane.
- A new script template “Import from Facebook Page and Post Insights” (template ID 288654) is now available. This new script template uses the latest Facebook Graph API v23.0. Older script templates for similar functionality (template IDs 1309 and 21431) will remain as-is, though they will no longer receive any updates. To create new custom scripts, please use the new script template moving forward. We also encourage users to migrate any existing custom scripts, workflows, and other pipelines using the older script templates to the new script template. For more details, please see the documentation on Zendesk.
Help Articles Updated
Week ending 08/30/2025
Bug Fixes
- Fixed the Export Saved List to VAN script template for which a response table can now be successfully appended to an existing response table.
Help Articles Updated
Week ending 08/23/2025
Updates
- Improved error messages for BigQuery database syncs encountering multiple errors.
- Service templates for Streamlit / Shiny / Flask apps have been updated to a pinned Docker image tag (instead of “latest”) for stability.
Help Articles Updated
- Civis AI: Taxonomer
- Civis AI: Core
- Managing Your Platform Resources
- Python Scripts
- Using Docker for Custom Computing Environments in Platform
- Notebooks and Docker Images
- Public Civis Docker Images
- Civis Service Deployment
Week ending 08/09/2025
Updates
- Improved error messages for BigQuery database syncs encountering multiple errors.
- Service templates for Streamlit / Shiny / Flask apps have been updated to a pinned Docker image tag (instead of “latest”) for stability.
Bug Fixes
- Fixed race condition for cancellation of import jobs with multiple runs.
- Database parameter values will no longer accept keys other than “database” and “credential”.
Help Articles Updated
Week ending 08/02/2025
Updates
- A new “Import from HubSpot” script template is now available. It supports importing data for all standard and custom CRM objects under your HubSpot account. Please see the documentation on Zendesk for details.
- Updated color palette for charts in Query and SQL Reports
Bug Fixes
- Fixed JSON type errors for imports from Postgres to BigQuery.
Help Articles Updated
- HubSpot Imports
- Adding a HubSpot Credential to Platform
- Script Parameters
- Data Crosswalk
- Civis AI: Core
Week ending 07/19/2025
Updates
- Tableau Server updated to 2023.3.19
- Meta Llama 4 models are now available for Civis AI Core scripts.
Bug Fixes
- Improved error message if an SMS 2FA user has opted out of messages.
- Data catalog updated to ignore pg_automv in Redshift, improving stability for clusters with Materialized Views.
- Schedule pane for Labs jobs updated to include all available minutes for scheduling.
Help Articles Updated
Week ending 07/12/2025
Updates
- The platform Docker images for container scripts, Python scripts, and Python notebooks have been updated for Python 3.13 and Civis API Python client v2.7.1. This new Civis API Python client version has added support for the polars dataframe library, a new helper function civis.utils.job_logs(), as well as other bug fixes and updates for documentation.
Help Articles Updated
Week ending 07/05/2025
Bug Fixes
- The Facebook OAuth service has been fixed.
Help Articles Updated
Week ending 06/20/2025
Updates
- Claude Sonnet 4 and Haiku 3.5 are now available for Civis AI Core scripts.
Help Articles Updated
- Adding SSL Key Pairs to DBSyncs
- Adding a Server Certificate to Civis Platform for an External Database Sync
- SQL AI Assist
Week ending 06/14/2025
Updates
- The “Export Civis Data to NGP VAN” script template has been updated to accept a new optional “phones” field to align with recent changes from the NGP VAN API for the new “deviceType” attribute. Please see the Zendesk page for details.
- Scheduled workflows will no longer be unscheduled for git errors, unless the error code is a 404. This will ensure that workflows remain scheduled in the event that GitHub has a service issue.
Help Articles Updated
Week ending 06/07/2025
Updates
- Improved load times for jobs with many runs.
Help Articles Updated
Week ending 05/31/2025
Updates
- Improved user and group search in Admin Center and Share panes.
- The “Salesforce Import” and “Salesforce Export” script templates have been updated to use the latest Salesforce API version v64.0.
Help Articles Updated
Week ending 05/17/2025
Updates
- New Feature: SQL Formatting. Easily format your SQL queries quickly by clicking the SQL Formatting button above the query pane. This can transform minified queries into well-spaced, readable queries, or reformat handwritten queries to a standardized structure.
- SQL AI now utilizes recent queries to identify pertinent table metadata when no tables are mentioned in the prompt.
Help Articles Updated
Week ending 04/26/2025
Updates
- The Search tool has been updated to remember your results when you click away from it then re-open Search.
Bug Fixes
- Re-added horizontal scrollbar to Query Results.
Help Articles Updated
Week ending 04/19/2025
Updates
- New Feature: Organization Favorites. Organization Admins can now tag important projects, templates, etc as Organization Favorites. These favorites will be visible on the homepage for everyone in the organization to easily access. For more information, see our Zendesk Docs on Favorites.
- SQL Reports have a new “Line Chart” option.
- SQL Reports now support customizable modes for bar charts with multiple y-axes. You may select either “grouped” or “stacked” mode for these charts.
Help Articles Updated
Week ending 04/12/2025
Updates
- The tool for Blackbaud SKY API Authorization is now available to all Civis Platform users.
Bug Fixes
- Fixed bug preventing resource requests from being set to max values.
Help Articles Updated
Week ending 04/05/2025
Updates
- We are thrilled to announce SQL Reports are now available directly on the Query Page in Civis Platform! This powerful addition allows you to seamlessly create reports and gain deeper insights directly within the platform.
- SQL Graph params will now be automatically pre-filled when loading the graph view.
- Added support for selecting date ranges with the Civis Google Data Studio connector.
- To access these changes, users will need to create a new Looker Civis Data Source. For more information, see this help article.
Help Articles Updated
Week ending 03/29/2025
Updates
- Added a “copy” icon to allow easily copying a table’s qualified name from the data pane table list view.
- The homepage Activity view will now show your 50 most recent jobs, instead of 25.
Week ending 03/22/2025
Updates
- Improved performance of the Query History side pane.
Bug Fixes
- Fixed Workflow task details UI when task references a yaml variable.
Help Articles Updated
Week ending 03/08/2025
Updates
- Civis is proud to announce the release of SQL AI Assist. SQL AI Assist is an AI feature designed to make your experience with SQL queries faster, easier, and more efficient. Whether you’re an experienced data analyst or just getting started with SQL, SQL AI Assist is here to help you write queries with less effort and more confidence.
Help Articles Updated
Week ending 03/01/2025
Updates
- The “Export Civis Data to NGP VAN” script template has a new export option for “merge people”.
Week ending 02/22/2025
Updates
- The “Export to S/FTP” script template can now take a Civis file ID to export an arbitrary file.
- The “HubSpot Import: All Contacts” script template is now available for importing historical contact records.
- Improved stability of the Query Autocomplete experience.
- Query Autocomplete suggestions are now sorted first by length, then by lexicographic order.
- Failure emails will now be sent if a scheduled workflow has a git checkout error.
- Added jsonb data type support to table details page.
Bug Fixes
- Fixed bug where Query Autocomplete would sometimes provide column suggestions for the wrong tables.
- Improved CASS/NCOA error handling during vendor outages.
Help Articles Updated
Week ending 02/15/2025
Updates
- Your selected Query Preview Rows value will now be preserved when you open new sessions or tabs.
Help Articles Updated
Week ending 02/08/2025
Updates
- The code editor will now expand to fill the entire screen for Scripts.
- The dropdown for credential script arguments will now include credential IDs.
Bug Fixes
- Fixed a bug preventing users from cloning scripts in some scenarios.
Week ending 02/01/2025
Updates
- UX Improvements to the 2FA setup process.
Bug Fixes
- Fixed extraneous error banners on scripts with git autocheckout enabled.
Week ending 01/25/2025
Updates
- Llama 3.2 models are now available for use in Civis AI scripts.
Bug Fixes
- Python script code changes will now save more frequently.
Week ending 01/18/2025
Updates
- Mobile Commons import and export script templates have been updated to support the new login process based on API keys instead of username/password. Users of these two script templates are required to update their scripts to use an API key for authentication. Please see the linked Zendesk pages for details.
Bug Fixes
- The Civis API Python client has been updated to v2.4.3 to fix an issue with passing array query parameters to API calls. This new Python client version is now also available by default in new container scripts and new Python platform notebooks.
- Fixed duplicate table suggestions in Query autocomplete.
- Fixed BigQuery View display in data pane and table details page.
- Fixed object alignment on Project details page for small screen sizes.
Help Articles Updated
Week ending 01/04/2025
Updates
- Template Scripts can now be favorited.
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